June 2007
Motor Group Ltd. understands that customers care about the use and storage
of their personal information and data and we value your trust in allowing us to
do this in a careful and sensible manner.
We've created this privacy policy statement in order to demonstrate our commitment
to the privacy of our customers. Barnetts Motor Group Ltd will always handle information
in compliance with the Data Protection Act (1998).
Collection of data and use of your personal information
We collect your data and personal information in the following ways:
- On our website when you submit an online form for sales, service, parts, business
sales etc.
- In our Customer Services department from your correspondence. * By telephone
when speaking to a member of staff.
- In our dealerships when visiting sales, service
or parts.
We use your data and personal information in the following ways:
- To continually improve your customer experience. We use the information to process
bookings and payments, communicate with you about bookings, products, services and
promotional offers, update our records, and recommend products and services that
might be of interest to you. We may also contact you to ask about your experience
using our services as part of a continual programme of customer service improvement.
- To improve our website, prevent or detect fraud or abuses of our website and enable
third parties to carry out technical, logistical or other functions on our behalf.
- To provide you with requested information or correspondence, such as a response
from us to an enquiry made by you.
- With your permission, your contact details
may be used to supply information to you by telephone, email or post, about our
company and to send you occasional promotional material, such as information about
special offers which we think you might find valuable. If you do not agree to receive
this information, you may opt out from receiving future information at any time;
see the opt out section of this policy.
- All calls are recorded for training purposes at Barnetts Riverside.
Non disclosure to third parties
The information and data we collect is important for Barnetts Motor Group and we
would not want to share this anyone else.
We do disclose or transfer your data or personal information to other companies,
data processors or agents employed by us to perform any necessary functions on our
behalf, but they are bound by our privacy policy and may not use this information
for their own purposes.
In the event that Barnetts Motor Group or any part of its business is sold to or
integrated with another business, Barnetts may disclose your personal information
to the new owners (and their professional advisers on the transaction) to be used
by the new owners and their group of companies in the same ways as set out in this
Privacy Policy, including to continue providing you with the same services and marketing
information services as are currently provided by Barnetts Motor Group Ltd.
Registered Office
Barnetts Motor Group Ltd registered in Scotland No. 41941. Registered
Office: Riverside Drive, Dundee, DD2 1UG. VAT Registration Number: 268 4110 61.